top of page

Privacy Policy

Website Privacy Statement

This privacy policy is written to describe how Step by Step Counselling College LLP will use and protect any information provided to us when you use this website make contact with us.


Please rest assured that we are committed to ensuring that your privacy is protected. Should we require you to provide certain information by which you could be identified when our services or enquiring then it will only be in accordance with this privacy statement.

This policy may change from time to time so please do be sure to regularly check this page when visiting our website. This policy is effective from August 2021.

When enquiring about a course or service we may require information such as; your name, your contact mobile phone number (for text and calls) and your email address. On signing up to a course, more extensive information will be required but this data will be processed in line with this policy.


Cookies and third party data collection


  • In addition to the above, we may also receive information about you from other sources, including Google Analytics or our social media channels, if you choose to interact via social media platforms.

  • Each time you visit our website technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform may be automatically collected.

  • Other information regarding your visit may also be collected, this information may include click throughs from another URL that you may have connected to our website from, the services you have searched for, the amount of time you remained on the site, the pages you visited, the length of time on certain pages, page response times and download errors. We may also collect information about your actions whilst on the website, including scrolling, clicking and mouse hovers. This data allows us to ensure that our website is working in the very best way to give you a good browsing experience.

  • Our website collects cookies to you the best experience when visiting the site. Cookies are bits of internet code that stores relevant and required information. The cookies are generally helpful to store useful information such as your preferred language. The cookies help the website to recall your preferences. The first time you visit our website a pop-up will prompt you to give permission for cookies to be used, subsequent visits should no longer prompt the pop-up.

By visiting this website, you are accepting and consenting to the practices in this policy and by continuing to use the site you are also agreeing to the use of cookies.

The data controllers for Step by Step Counselling College LLP are Simon Heath and Becky Whittaker

If you have any questions regarding the information in this document, please do ask.

"People are just as wonderful as sunsets if you let them be. When I look at a sunset, I don't find myself saying, "Soften the orange a bit on the right hand corner." I don't try to control a sunset. I watch with awe as it unfolds."

- Carl R. Rogers

bottom of page